FREQUENTLY ASKED QUESTIONS
Can beginners register for your programs?
Yes! Beginner athletes are welcome at all local programs. These programs can be found in the Ann Arbor Area and Grand Rapids.
Do I really need a USFHA membership?
Yes, all of our participants are required to have a membership with USFHA. This is required per our insurance.
How do I purchase a USFHA membership?
USFHA memberships can be purchased online at https://www.usafieldhockey.com/types-of-membership
I’m not sure which age group to register for. How do I figure this out?
We follow USAFH’s guidelines for club event age groups. The age groups are Under 10, Under 12, Under 14, Under 16 and Under 19. An athlete’s age group is determined by their age on August 1st of any given year. For example, Susie is 11 on August 1, 2025 but will turn 12 later in August. Susie would be an Under 12 athlete for the entirety of the upcoming travel year (2025-26).
It is raining, will the session/practice be canceled?
We will not cancel our outdoor sessions because of rain. However, our athletes’ safety and well being is always our priority. We will cancel for severe weather (lightning, thunder, etc.).
How will we know if a session/practice is canceled?
Participants will be notified via email of any cancellations. Cancellations will also be posted on the homepage of our website.
Will canceled sessions be made up?
We will always try our best to schedule a make-up for a canceled session/practice but it is not guaranteed.
I registered for a program but am not going to be able to participate. Can I get a refund?
If you need to withdraw prior to the start of a program, we will issue a credit minus a 10% administration fee. Once a program begins we will issue a prorated credit minus a 20% administration fee. All credits can be used towards future Pinnacle Programs.
I can not attend all program dates. Can I get a prorated price?
We do not prorate our programs. When possible we will allow athletes to make up an absence by participating in another age group’s session.
How do I get involved in the Travel Team program?
Our Travel season runs from September – July. Try-outs are held in late July/early August to determine the next season’s teams. Look on our ‘Travel with Pinnacle’ page for more details. If you have missed the tryout for the current season, please contact Keely at pinnacleplayfh@gmail.com to see what options may be available to you.